• Clean the area to be treated, remove clutter, pick up pet food, and put away open food.

• Personal items should be picked up from the floor and moved outside of the treatment area.

• Close all windows

• Some treatments may require additional, more specific, preparations. These will be communicated with you in advance of your service.

• Our technicians are careful to avoid sensitive areas, such as ponds, during treatments.

• If you have a garden, advise the technician  of any edible plants when they arrive. They will avoid treating near the garden.

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• Avoid treated surfaces until dry. Once most materials have dried, they pose little risk and you may proceed as normal.

• Your technician will discuss any necessary safety precautions with you at the time of service.

• Our programs are designed around people with pets and children in mind. Our products are carefully selected to minimize any effect on your family, pets or the environment.

• Most of our materials have very low or no odor.

• Some roach and bed bug treatments or power sprays may have an odor. These services will usually involve reentry time.

• Most treatments will be effective within 10-14 days.

• Some, like direct treatment of a hornet’s nest, will be effective in days.

• Others, like the treatments for some ant species, can take around 2 weeks. If you see an increase in pests after treatment, that’s a good sign the service is working.

• The length of service varies depending on the pests being targeted and the size of the treatment area.

• If you are not going to be home during treatment, we ask you to please make sure all gates are unlocked around your property, so our technicians are able to access all exterior parts of your property to properly perform your treatment

• We offer a variety of different types of service plans. Our technicians will offer recommendations on the service plan that will best suit your needs.

• Most pest concerns come from the outside. We proactively treat the exterior of your home to prevent pest entry.

• If you are encountering pest concerns inside or would like the interior of your home inspected,  you can schedule a visit at any time.

• Our exterior treatments are designed to hold up in adverse weather conditions. Once a liquid treatment has dried, rainfall will not wash it away. The average dying time for our treatments is 2 hours.

• We can respond to emergency situations, typically within 24 hours